MENU

Please Choose Your Topic

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PASSPORT DIVISION FREQUENTLY ASKED QUESTIONS

Please Choose your inquiry:

 

GENERAL INQUIRY

Q: Who is eligible to apply for a Philippine passport?

A: Only a Filipino citizen is eligible to acquire a Philippine passport.

 

Q: How do I apply for a Philippine passport?

A: Set an appointment at www.passport.gov.ph. Appear on the actual date of appointment and bring the complete set of requirements appropriate to your application.

 

Q: Where can I get a passport application form?

A: You may download the passport application form from this link www.consular.dfa.gov.ph.

 

Q: Does the DFA allow walk-in applicants?

A: DFA Aseana as well as Satellites Offices such as DFA NCR West, South, East, Northeast does not allow walk-in applicants. (Courtesy lane applicants are virtually walk-in applicants.)

NCR Central accommodates walk-in for OFWs only.

 

Q: From the date of my appointment, how long should I expect the regular passport application to be processed?

A: For NCR applicants, you should expect your passport to be released fifteen (15) working days after being accommodated for processing.

For RCO applicants, you should expect your passport to be released twenty (20) working days after being accommodated for processing.

 

Q: Is DFA offering an expedite processing?

A: Yes, DFA offers expedite processing with a processing period of seven (7) working days for NCR applicants and ten (10) working days for RCO applicants. The fee for expedited processing is Php 1,200.00.

 

Q: What are the requirements for a passport application?

A: For the list of requirements, please visit the Passport homepage.

 

Q: Where is the nearest consular office / passport capturing site in my location?

A: You may view the complete list of consular office / passport capturing site at the Directory page.

 

Q: What is the validity of a Philippine passport?

A: In accordance with Department Order No. 010-2017 or the Implementing Rules and Regulations (IRR) of Republic Act No. 10928 (2017), the Philippine passport has a ten-year validity period, for those issued to Filipinos 18 years or older. Filipinos under 18 years will still be issued five-year valid passports.

 

Q: How much is the passport fee?

A: New / Renewal

    Regular – Php 950.00

    Expedite – Php 1,200.00

    Penalty for Lost and Mutilated ePassport – Php 350.00

 

Q: Where can I claim my passport?

A: You may claim your passport at the consular office / passport capturing site where you originally filed your application.

 

Q: What if I lost my valid passport?

A: In case of lost or stolen valid passport, you may file and report your lost valid passport application at Consular Records Division. You will be required to submit Police Report and Affidavit of Loss. There will be a 15-day clearing period prior to the processing of application for the replacement of a lost valid passport.

 

Q: What if I lost my expired passport?

A: In case of lost expired passport, you will be required to submit Affidavit of Loss. Your application will be considered as first-time passport application.

 

Q: What if my passport is damaged?

A: In case of mutilated or damaged passports, you are required to submit Affidavit of Mutilation along with your passport application requirements.

 

Q: Can additional pages be inserted in the passport if it has run out of pages?

A: No. The Philippine passport has a standard booklet containing forty-four (44) pages. Should the passport run out of pages, you may opt to renew your passport.

 

Q: Can the validity of my passport be extended?

A: Validity of passports may only be extended if the purpose of travel is for medical and death emergency purposes.

 

Q: Where can Senior citizens, PWDs, and infants (up to 12 months) apply without an appointment?

A: They may apply at any DFA consular office / capturing site except DFA NCR Central.

 

Q: What should I bring along when I claim my passport?

A: You should bring your original passport receipt.

 

Q: Can I authorize someone to collect my passport on my behalf?

A: If you are unable to pick up your passport on the scheduled release date, you must execute Special of Attorney stating the reasons for the failure to personally claim your passport.

 

Q: What if I do not claim my passport after applying for one?

A: The Department will cancel your passport if you do not claim it within six (6) months from the date of release.

 

Q: I availed courier services to deliver my passport. Upon receipt, I found a discrepancy with my personal details. What should I do?

A: If your passport details has any discrepancy, you are required to report such inconsistency to the DFA capturing site where you originally filed your application for appropriate action.

 

Q: I want to use my husband’s surname when my current passport still indicates my maiden name, what should I do?

A: For married women applicants, you may renew your passport and use your married name by submitting Marriage Certificate and valid IDs bearing your husband’s last name on the day of your passport renewal application.

 

Q: Can I still use my maiden name in my passport even though I am married?

A: Yes, provided that you have not yet used your married name in any previous Philippine passport.

 

Q: I am currently using my husband’s surname in my passport. Can I apply for a new passport using my maiden name?

A: You may revert to your maiden name only if marriage is annulled or you are already a widow.

 

Q: My passport’s validity is less than 6 months, can I still use it to travel outside the country?

A: No. Your passport must be at least six-months valid for you to be able to travel abroad.

 

Q: I am a bona fide and current OFW. Where can I apply for a passport?

A: You may apply at DFA Aseana or DFA NCR Central without a passport appointment. You may apply in other consular office / passport capturing site provided you have a valid appointment.

 

Q: I have an urgent travel. How can I qualify for an early accommodation?

A: Request for early accommodation may be considered if the purpose of travel is for medical and death emergency purposes. Returning OFWs may proceed directly to courtesy lane without setting an appointment.

 

Q: I have valid foreign visas on my old passport. Should I have it transferred to my new one?

A: No. Expired and Renewed passports do not affect the validity of the Visas. However, you must bring your old passport with valid visas along with your new passport when travelling.

 

Q: Can I renew my passport even though it is still valid for more than one (1) year?

A: Yes, provided that it is for employment purposes. Countries such as Kuwait require two years validity of passport when applying for working visa.

 

Q: Is it mandatory to renew my expired passport even though I have no plans to travel anytime soon?

A: No. You may renew your expired passport any time you wish.

However, we strongly recommend that you should have a new passport prior to making any travel plans.

 

Q: Are there any penalties for the replacement of my expired passport?

A: No. There are no penalties for the replacement of your expired passport.

 

Q: Is there a color restriction for pens to be used in my passport application form?

A: You may use either black or blue-inked pen.

 

Q: Do I need to bring a passport-sized photo for my application?

A: No. You do not need to bring a passport-sized photo for your passport application. The DFA Consular Office will take your photo.

 

Q: What is the consular service hotline I can contact?

A: 556-0000

 

Q: I applied for express processing of passport; Will I be able to get my passport exactly after seven working days?

A: Yes, provided that the system will not encounter any fraudulent hit in the applicant’s biometrics.

 

Q: I paid for an express processing, however my passport was not available on the scheduled release date, can I refund my payment for express processing?

A: No.

 

Q: I have printed visas with me, can I staple it on my passport?

A: No. Stapling documents and putting necessary designs or accessories may damage the passport which might cause inconvenience.

 

Q: Can I bring my friend or family with me when I apply for a passport?

A: No, unless the applicant is a senior, minor, or PWD which will need further guidance, assistance, and supervision.

 

Q: Do I have to pay in booking appointment?

A: No. Setting an appointment can be made at home, office and other computer shops with no fee.

 

Q: Do I need to put my documents in brown envelope?

A: No.

 

Q: I am renewing my passport, do I get the old one back?

A: Yes.

 

Q: I need to travel soon, somebody offered me an earlier appointment for a huge amount of money, what do I do?

A: Avoid having contact with fixers. If you encounter such cases, you must report it immediately. Fixers and engaging in fraudulent activities are punishable by law.

 

 

 PASSPORT APPOINTMENT

  1. When will slots be opened? / Why are there no available appointment slots?
    • Appointment slots for July to September 2018 are still available.
    • If you do not see available online appointment slots, it does not necessarily mean that they have been completely taken up.
    • Please CLICK REFRESH as online appointments become available from time to time.
    • You can also CHECK THE NEXT OPENING as slots for July to September 2018 are made available at 12:00 noon and 9:00 p.m. Mondays to Saturdays except holidays.
  2. How can I set an appointment? / Can I set my appointment here at the DFA Facebook page? / Do I still need to set an appointment for renewal?
    • You need to set an online appointment at http://www.passport.gov.ph.
    • Appointments cannot be made on Facebook or any other platform.
    • All appointments are free. Appointments not made through http://passport.gov.ph are not legitimate appointments.
  3. I made a mistake in filling out my application form. Will this affect my application? Will my appointment be cancelled?
    • The application form may be corrected based on your documents on the day of your appointment. Please tell the passport processor about it.
    • Please be reminded that any incorrect information that is inputted in the application form may result in delay in your application. Any misrepresentation on your part may be considered grounds for refusal or cancellation of your appointment.
  4. My passport will expire on . Can I already renew it?
    • Passports must be valid for at least 6 months from date of departure. We suggest that you renew your passport 10 months before the date of expiration.
  5. I lost my passport, what should I do?
    • An appointment is necessary for ALL lost passports and applicants will need to submit documents required of first time applicants.
    • In case of lost or stolen VALID passport, you will be required further to submit a Police Report and Affidavit of Loss. There will be a 15-day clearing period prior to the processing of application for the replacement of a lost valid passport.
    • In case of lost EXPIRED passport, you will be required further to submit an Affidavit of Loss; a Police Report is no longer necessary.
  6. How much is the passport processing fee? How long will the processing take?
    • Passport processing fees for both new applications and renewal are as follows:
    • Regular Processing – P 950.00
    • Expedited Processing – P 1,200.00
    • Penalty for lost and mutilated passports – P 350.00
    • For applications made at Consular Offices in Metro Manila, processing and releasing of passports take 15 working days for regular processing and 7 working days for expedited processing.
    • For areas outside Metro Manila, processing and releasing of passports take 20 working days for regular processing and 10 working days for expedited processing.
    • For all Philippine Foreign Service Posts, processing and releasing of passports take around 4-6 weeks
    • The above timetables do not include courier delivery.
  7. Where can I find my appointment code?
    • The appointment code would be sent to the email you used in the application form
    • Please also check for the appointment code in the spam folder or trash folder in your email, as your email provider may direct it to these folders. If you have not received it, you may contact the Appointment Hotline for assistance: (02) 234-3488.
         

PASSPORT REQUIREMENTS

  1. What are the requirements for new applications? / What are the requirements for passport renewal?
  2. Will my Postal ID, TIN ID, or Philhealth ID be accepted in applying for a passport?
    • I am currently abroad, can my mom / representative accompany my minor child for his/her passport application?
    • Yes, a representative may accompany a minor child in applying for a passport.
    • For the requirements needed for children not accompanied by parents during the application process, please visit: https://www.passport.gov.ph/requirements/new-application-minor
  3. There is a mistake on my birth certificate. Can I still apply for a passport?

 

PASSPORT COURTESY LANE

  1. There are no available slots for passport appointment. Can I walk in instead?
    • The following can avail of the Courtesy Lane Facility without need of an online appointment:
  2. Senior citizens (60 years and over) with proof of age
    • Senior citizen is allowed one (1) companion
    • The companion of the senior citizen must be an immediate family member, i.e. spouse, siblings, adult children, adult grandchildren, and children-in-law of the senior citizen and must show proof of relationship.
    • If the companion is not an immediate family member, the companion has to show proof of travel arrangements (e.g. confirmed plane or hotel booking) with the senior citizen to be able to avail of the courtesy lane facility.
  3. People with disabilities (PWDs) with proof of disability o PWD is allowed one (1) companion
    • The companion of the PWD must be an immediate family member, i.e. spouse, siblings, adult children, adult grandchildren, parents-in-law, and children-in-law of the PWD and must show proof of relationship.
    • If the companion is not an immediate family member, the companion has to show proof of travel arrangements (e.g. confirmed plane or hotel booking) with the PWD to be able to avail of the courtesy lane facility.
    • Solo parent with valid solo parent card, and his/her minor children
    • Solo parent with valid solo parent card, and his/her minor children
    • Pregnant women o If pregnancy is not visible, applicant must present medical certificate/records.
    • Overseas Filipino Workers (Land and Sea based) with valid proof of status, such as:
    • Valid iDOLE card
    • Valid Employment contract
    • Valid Work Visa
    • Seaman's book stamped at international border less than 365 days from date of applicationSenior citizens, PWDs, solo parents and their minor children, pregnant women, and OFWs have the option to choose from regular or expedited processing of their passport application.
    • The companions of the senior citizens and PWDs, minors seven (7) years old and below, their parents and minor siblings are to be assessed expedited processing fee because they are not entitled to use the courtesy lane; they are accommodated for their convenience.
    • All applications made on Saturdays — whether those entitled to use the Courtesy Lane or those accommodated for their convenience – shall be assessed expedited processing fees based on the relevant provision of the Passport Act.

 

PASSPORT ON WHEELS

  1. When will we have the Passport on Wheels in our local government unit, school, company, or organization?
    • Regarding the schedule of Passport on Wheels, kindly refer to your local government unit, school, company, or organization.
    • You may ask your local government unit, school, company, or organization to send a formal request to avail of the Passport on Wheels services.

 

PASSPORT ePAYMENT

  1. How do I pay through ePayment?

 

PASSPORT CLAIMING AND DELIVERY

  1. When can I claim my passport?
    • Please refer to your passport stub / receipt for your passport’s release date.
  2. What do I do if the courier has not delivered my passport on the release date?
    • Please refer to the tracking number on your courier claim stub.

 

PASSPORT FIXERS

  1. Is obtaining an appointment from fixers and passport appointment assistance services illegal?
    • Yes, it is a violation of the law. Violators will be prosecuted and barred from applying for passport. Appointments not made through https://passport.gov.ph are not legitimate appointments.

 

 

Back to Top