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  1. Authentication Services
  2. Civil Registration Services
  3. Passport Services
    1. Regular Passport Services
    2. Courtesy Lane
    3. Diplomatic and Official Passport Services
  4. Visa Services
  1. REGULAR PASSPORT FOR FIRST TIME APPLICANTS

List of Requirements

Where to Get

Printed Application Form with E-Receipt

passport.gov.ph

PSA Birth Certificate or Report of Birth or PSA Certificate of Foundling (present original, 1 photocopy)

Philippine Statistics Authority (PSA)

Acceptable Valid Government ID (present original, 1 photocopy)

Social Security System (SSS), Government Service Insurance Ssytem (GSIS), Land Transportation Office (LTO), Professional Regulatory Commission (PRC), Overseas Workers Welfare Administration (OWWA), Commission on Elections (COMELEC), Philippine National Police (PNP), City/ Municipal Hall, PhilPost, School

ADDITIONAL REQUIREMENTS

*on a case by case basis, other documents not stated below may be required for special cases

If PSA Document is unreadable:

Local Copy of Birth Certificate/Report of Birth/Marriage Certificate/Foundling Certificate with readable dry seal (present original, 1 photocopy)

Local Civil Registrar

For married women using spouse’s name:

PSA Marriage Certificate or Report of Marriage (present original, 1 photocopy)

PSA

For married women who opt to revert to maiden name:

PSA annotated marriage certificate (present original, 1 photocopy)

PSA Death Certificate of spouse (present original, 1 photocopy)

PSA

For dual citizens (RA9225):

Dual Citizenship documents:

Identification Certificate, Oath of Allegiance and Order of Approval (present original, 1 photocopy)

Foreign Passport (present original, 1 photocopy)

Bureau of Immigration (BI)

Foreign Service Posts (FSPs)

For naturalized Filipino citizens:

Certificate of Naturalization (present original, 1 photocopy)

BI

For applicants with travel document:

Affidavit of Explanation (original)

Travel Document (original)

FSPs

For applicants with lost travel document:

Affidavit of Explanation and travel records (original)

Notary Public

BI

If birth certificate is discrepant:

Proof of filing of supplemental report or correction (present original, 1 photocopy)

Annotated PSA Birth Certificate reflecting corrected entry (present original, 1 photocopy)

Local Civil Registry

PSA

If birth certificate is late registered:

Late registered birth certificate (present original, 1 photocopy)

IDs that pre-date the late registration or current IDs with NBI Clearance (present original, 1 photocopy)

PSA

NBI

SSS, GSIS, LTO, PRC, OWWA, COMELEC, PNP, City/ Municipal Hall, PhilPost

If applicant is born on or before 1950:

PSA Authenticated Certificate of No Birth Record (present original, 1 photocopy)

Affidavit of Two Disinterested Persons attesting to the identity of the applicant (Affidavit should include photocopy of IDs of the Two Disinterested Persons indicated in the presented document) (original)

PSA

Notary Public

Old documents to establish identity:

School Records

Baptismal Certificate

NBI Clearance

(present original, 1 photocopy)

School

Relevant Church

NBI

CORE REQUIREMENTS FOR MINORS

Printed Application Form with E-Receipt

*children below 7 years old may avail the courtesy lane

passport.gov.ph

DFA

PSA Birth Certificate/Report of Birth or PSA Certificate of Foundling (present original, 1 photocopy)

PSA

Passport or Valid Government ID of either parent (present original, 1 photocopy)

DFA, SSS, GSIS, LTO, PRC, OWWA, COMELEC, PNP, City/ Municipal Hall, PhilPost

School ID (for 7 years old and above) (present original, 1 photocopy)

School

ADDITIONAL REQUIREMENTS FOR MINORS

*on a case by case basis, other documents not stated below may be required for special cases

If PSA Document is unreadable:

Local Copy of Birth Certificate/Report of Birth/Marriage Certificate/Foundling Certificate with readable dry seal (present original, 1 photocopy)

Local Civil Registrar

Accompanied by father:

If parents are married: PSA Marriage Certificate (present original, 1 photocopy)

If parents are unmarried: Special Power of Attorney (SPA) and Affidavit of Support and Consent executed by the mother (original)

PSA

Notary Public

Minor not accompanied by parent/s during application:

Special Power of Attorney designating minor’s companion to assist (original)

Passport or acceptable valid Government ID of authorized adult companion (present original, 1 photocopy)

Notary Public

DFA, SSS, GSIS, LTO, PRC, OWWA, COMELEC, PNP, City/ Municipal Hall, PhilPost

Minor not accompanied by parent/s during application and travel:

Special Power of Attorney designating minor’s companion to assist (original)

Affidavit of Support and Consent executed by the mother (original)

Passport or acceptable valid Government ID of authorized adult companion (present original, 1 photocopy)

Travel Clearance from DSWD (present original, 1 photocopy)

Notary Public

DFA, SSS, GSIS, LTO, PRC, OWWA, COMELEC, PNP, City/ Municipal Hall, PhilPost

Department of Social Welfare and Development (DSWD)

Adoption papers (present original, 1 photocopy)

Relevant Court

Process

Processing Time

Fees

Person Responsible

Applicant sets an appointment through http://passport.gov.ph and pays online

20 minutes

Php 950.00 for regular or Php 1200 for expedite

Php 50 for convenience fee

Staff,

Project and Information Technology Support

On the day of scheduled appointment, proceed to Verification Section and present printed passport application form and valid ID

*Applicant must be at the consular office 30 minutes before the scheduled appointment.

5 minutes

None

Verifiers

Passport Division

Proceed to Processing Section and wait for an available window

20 minutes waiting time

10 minutes

None

Processors

Passport Division

Proceed to Passport Enrollment Center (PEC) and present documents

20 minutes waiting time

10 minutes

None

Encoders

Passport Division

On the estimated date of release, proceed to the Releasing Section at the 1st floor at DFA-Aseana

Place receipt in designated box and wait for name to be called.

Verify all details in passport are correct.

Sign on signature pad.

*After six working days or twelve working days

20 minutes waiting time

10 minutes

None

Releasing Officers

Passport Division

I.              Renewal of Passport

List of Requirements

Where to Get

Printed Application Form with E-Receipt

passport.gov.ph

Current Passport (present original, 1 photocopy)

DFA

Acceptable Valid Government ID (present original, 1 photocopy)

SSS, GSIS, LTO, PRC, OWWA, COMELEC, PNP, City/ Municipal Hall, PhilPost, School

FOR MINOR APPLICANTS

Printed Application Form with E-Receipt

*children below 7 years old may avail the courtesy lane

passport.gov.ph

Current ePassport with photocopy of data page

DFA

Passport or Valid Government issued ID of accompanying parent or authorized adult companion with one (1) photocopy

DFA, SSS, GSIS, LTO, PRC, OWWA, COMELEC, PNP, City/ Municipal Hall, PhilPost, School

Proof of Parental Authority (present original, 1 photocopy)

PSA, Relevant Church, School, Relevant Hospital or Health Center

School ID OR Certificate of Enrolment with photo of minor and dry seal of school (for minors 7 to 17 years old). (present original, 1 photocopy)

School

ADDITIONAL REQUIREMENTS

*on a case by case basis, other documents not stated below may be required for special cases

For change of details or incomplete details in the passport:

PSA Birth Certificate/Report of Birth/ Marriage Certificate/Report of Marriage/Certificate of Foundling

Valid ID

(present original, 1 photocopy)

PSA

SSS, GSIS, LTO, PRC, OWWA, COMELEC, PNP, City/ Municipal Hall, PhilPost, School

For married women who opt to revert to maiden name:

PSA annotated marriage certificate (present original, 1 photocopy)

PSA Death Certificate of spouse (present original, 1 photocopy)

PSA

If PSA Document is unreadable:

Local Copy of Birth Certificate/Report of Birth/Marriage Certificate/Foundling Certificate with readable dry seal (present original, 1 photocopy)

Local Civil Registrar

For lost valid passport:

Affidavit of Lost (original)

Police Report (original)

PSA Birth certificate (if no photocopy of passport) (present original, 1 photocopy)

Valid ID  (present original, 1 photocopy)

Notary Public

Relevant Police Station

PSA

SSS, GSIS, LTO, PRC, OWWA, COMELEC, PNP, City/ Municipal Hall, PhilPost, School

For lost expired passport:

Affidavit of loss (original)

PSA Birth certificate (if no photocopy of passport) (present original, 1 photocopy)

Valid ID  (present original, 1 photocopy)

 Notary Public

PSA

SSS, GSIS, LTO, PRC, OWWA, COMELEC, PNP, City/ Municipal Hall, PhilPost, School

For applicants with travel document:

Original Travel Document

FSP

For applicants with lost travel document:

Affidavit of Explanation and travel records (original)

Notary Public

BI

For minor applicants:

Same additional requirements stated for first time minor applicant may be required depending on the case.

Notary Public

Relevant Police Station

PSA

SSS, GSIS, LTO, PRC, OWWA, COMELEC, PNP, City/ Municipal Hall, PhilPost, School

Other government agencies

Relevant court

*Some additional requirements not stated above may be required to some applicants depending on their case.

Notary Public

Relevant Police Station

PSA

SSS, GSIS, LTO, PRC, OWWA, COMELEC, PNP, City/ Municipal Hall, PhilPost, School

Other government agencies

Relevant court

Process

Processing Time

Fees

Person Responsible

Applicant sets an appointment through http://passport.gov.ph and pays online

20 minutes

Php 950.00 for regular or Php 1200 for expedite

Php 50 for convenience fee

Staff

Project and Information Technology Support

On the day of scheduled appointment, proceed to Verification Section and present printed passport application form and valid ID

*Applicant must be at the consular office 30 minutes before the scheduled appointment.

5 minutes

None

Verifiers

Passport Division

Proceed to Processing Section and wait for an available window

20 minutes waiting time

10 minutes

None

Processors

Passport Division

Proceed to Passport Enrollment Center (PEC) and present documents

20 minutes waiting time

10 minutes

None

Encoders

Passport Division

On the estimated date of release, proceed to the Releasing Section at the 1st floor at DFA-Aseana

Place receipt in designated box and wait for name to be called.

Verify all details in passport are correct.

Sign on signature pad.

present old passport for cancellation

*After six working days or twelve working days

20 minutes waiting time

10 minutes

None

Releasing Officers

Passport Division

FEEDBACK AND COMPLAINTS

How to send feedback?

 

Fill-out the client feedback form distributed by staff or available at the counter.

Drop accomplished form in the designated drop box located at the front desk.

Contact info: 8651-9400 or This email address is being protected from spambots. You need JavaScript enabled to view it.

How to file a complaint?

For filing of complaints, please fill out the Public Assistance and Complaints (PAC) Form and submit to the PAC Desk Officer

Complaints may also be sent via email: This email address is being protected from spambots. You need JavaScript enabled to view it. and/or This email address is being protected from spambots. You need JavaScript enabled to view it. .

Kindly provide the following information:

-       Full name of the person who is the subject of the complaint

-       Incident

-       Evidence

For inquiries and follow-ups, clients may call the following telephone number: 8651-9400

Contact Information of Passport Division, Presidential Complaints Center (PCC),

CSC Contact Center ng Bayan (CCB),

Anti-Red Tape Authority (ARTA)

Passport Division: 8651-9400 or This email address is being protected from spambots. You need JavaScript enabled to view it.

Presidential Complaints Center: 8888

CSC Contact Center ng Bayan: 0908-881-6565 (SMS)

Anti-Red Tape Authority: 8478-5091/ 8478-5099