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23 August 2022 - Following the declaration of suspension of government work by the Office of the President through Memorandum Circular No. 05 due to inclement weather caused by Typhoon Florita, the Department of Foreign Affairs - Office of Consular Affairs (DFA-OCA in Aseana) announces the temporary suspension of operations from 23-24 August 2022 in the following Consular Offices (COs) and Temporary Off-Site Passport Services (TOPS) sites:


Consular OfficeAddressEmail Address
DFA AseanaParañaque CityThis email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it. (Passport)
This email address is being protected from spambots. You need JavaScript enabled to view it. (Authentication/Apostille)
TOPS MOASM Mall of Asia, Pasay CityThis email address is being protected from spambots. You need JavaScript enabled to view it.
TOPS NewportNewport Mall, Pasay CityThis email address is being protected from spambots. You need JavaScript enabled to view it.
TOPS UptownUptown Mall, Bonifacio Global CityThis email address is being protected from spambots. You need JavaScript enabled to view it.
CO NCR CentralLingkod Pinoy Center, Robinsons GalleriaThis email address is being protected from spambots. You need JavaScript enabled to view it.
TOPS AuraSM Aura Premier Bonifacio Global CityThis email address is being protected from spambots. You need JavaScript enabled to view it.
CO NCR EastSM Megamall, Madaluyong CityThis email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it. This email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it. (Authentication)
TOPS North EDSASM North Edsa, Quezon CityThis email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
CO NCR NorthLingkod Pinoy Center Building B, Robinsons NovalichesThis email address is being protected from spambots. You need JavaScript enabled to view it.
TOPS Robinsons NovalichesLingkod Pinoy Center Building B (beside LTO), Robinsons NovalichesThis email address is being protected from spambots. You need JavaScript enabled to view it.
CO NCR NortheastAli Mall, Araneta CityThis email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it. (Authentication)
TOPS Robinsons MagnoliaRobinsons Magnolia, Quezon CityThis email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
CO NCR SouthMetro Alabang Town Center, AlabangThis email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
TOPS Robinsons Las PiñasRobinson's Place Las PiñasThis email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
TOPS San Pedro LagunaRobinsons Galleria South, San Pedro CityThis email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
CO NCR West5th Floor SM City ManilaThis email address is being protected from spambots. You need JavaScript enabled to view it.
TOPS SM Manila4th Floor SM City ManilaThis email address is being protected from spambots. You need JavaScript enabled to view it.
CO AntipoloSM Cherry, Antipolo CityThis email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
CO Calasiao
*Suspension due to E.O.. 86, Series of 2022 issued by Pangasinan LGU
Robinsons Place PangasinanThis email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
CO DasmariñasSM City Damariñas, CaviteThis email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
CO La Union
*suspension due to E.O. 19, Series of 2022 issued by La Union LGU
CSI Mall, La UnionThis email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it. (Authentication)
CO MalolosMalolos Central Transport Terminal and Commercial Hub, Malolos CityThis email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
TOPS MalolosRobinsons Place MalolosThis email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
CO Pampanga2F Robinsons StarmillsThis email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
TOPS PampangaRobinsons Starmills Transport Terminal LoungeThis email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
CO San PabloSM San Pablo, LagunaThis email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
TOPS OlongapoSM City Olongapo Downtown, ZambalesThis email address is being protected from spambots. You need JavaScript enabled to view it.

For concerns, the public may reach out to the relevant COs through the email addresses indicated in the table above.


The public is further advised of the following guidelines on rescheduling of affected appointments:


  1. Affected Passport applicants scheduled at the aforementioned Consular Offices may be accommodated within 30 days from their original passport application schedule.


    To be accommodated, applicants must present their confirmed application packet which shows that their original schedule is on either 23 or 24 August 2022.


  2. Applicants scheduled at affected TOPS sites will be advised of their new schedule via email. Applicants may refer to the email addresses of the corresponding supervising Consular Offices of TOPS sites on the table above.


  3. Affected Authentication applicants with confirmed appointments at DFA-Aseana will be accommodated on the following dates:

    Original Appointment ScheduleReappointment Date
    23 August 2022
    24 August 2022
    25 August 2022

    An email will be sent to the concerned Authentication applicants to confirm their new appointment schedule. Please print out the new email with your new schedule and bring your documents for authentication on your new appointment date.


  4. Affected Authentication applicants with confirmed appointments in other COs will be accommodated within 30 days from the 23 or 24 August 2022.


    Affected applicants must present their confirmed appointment packet which shows that their original schedule is on either 23 or 24 August 2022.


  5. Releasing of Authentication Documents at Double Dragon Plaza

    Expedited Release of Documents
    Original Releasing DateRescheduled Release Date
    24 August 202225 August 2022
    Regular Release of Documents
    Original Releasing DateRescheduled Release Date
    24 August 202225 August 2022
    25 August 202226 August 2022
    26 August 202230 August 2022
  6. Applicants may refer to their Official Receipts or Authentication Slips of the original releasing date for reference.


    The Department advises the public that DFA COs and TOPS sites will strictly adhere to declarations and announcements regarding the suspension of government work made by Local Government Units. DFA also urges the public to prioritize their safety and adhere to safety and precautionary measures set in place during the typhoon. END