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  1. Passport Appointment - You may set an appointment via https://www.passport.gov.ph.
  2. Passport Releasing Services - 8:00AM to 4:00PM, Monday to Friday (excluding holidays) at Double Dragon Meridian Park, Pasay City (view map).
  3. Passport Status Inquiry/ Special Concerns/ Follow-up - 8:00AM to 4:00PM, Monday to Friday (excluding holidays) at DFA Office of Consular Affairs (DFA-OCA).
  4. Authentication Services - 7:00AM to 4:00PM for appointment and walk-in applications.

Contact us

DFA-OCA is located at ASEANA Business Park, Pres. Diosdado Macapagal Blvd. cor. Bradco Ave., Brgy. Tambo, Paranaque City 1700 PHL (view map)


For Passport Appointment Concerns:

(02)8234 - 3488

Weekdays: 6:00AM to 10:00PM

Weekends: 8:00AM to 8:00PM


For Passport, Authentication and Consular Inquiries:

Call: +632 8651 9400

Mobile number: +63 956 0526 290 / +63 961 9432 021

Weekdays: 8:00AM to 5:00PM

(Excluded: Weekend and Public Holidays)


Passport Requirement Concerns:

Please email: This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it.


Client Concerns Unit Hotlines:

Mondays to Fridays (except holidays) 8:00AM to 5:00PM


    For general inquiries:

    0977-353-3942(Globe)

    0961-567-9324(Smart)


    For questions on requirements for passport applications, reports of vital events and authentication of documents:

    0915-360-7410 (Globe)


Directory of Consular Offices (COs):

https://consular.dfa.gov.ph/transparency/co-directory

Directory of Temporary Off-Site Passport Services (TOPS):

https://consular.dfa.gov.ph/transparency/tops-directory

Authentication Concerns Hotline:

8651-9400 loc. 2266


Visa Hotline:

8651-9400 loc. 2807


Email address:

For government officials/personnel applying for a diplomatic or official passport: This email address is being protected from spambots. You need JavaScript enabled to view it.

For apostillization/authentication of a Philippine-issued document: This email address is being protected from spambots. You need JavaScript enabled to view it.

For civil registration or filing of a Report of Birth/Marriage/Death: This email address is being protected from spambots. You need JavaScript enabled to view it.

For visa renewal for accredited representatives of Foreign Missions and International Organizations: This email address is being protected from spambots. You need JavaScript enabled to view it.

For other concerns and general inquiries: This email address is being protected from spambots. You need JavaScript enabled to view it.


You may send your feedback/comments or complaints via:

https://bit.ly/oca-contact-us-form