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Contact us

The DFA Office of Consular Affairs (DFA-OCA) is located at ASEANA Business Park, Pres. Diosdado Macapagal Blvd. cor. Bradco Ave., Brgy. Tambo, Paranaque City 1700 PHL (view map)

Office Hours: 8:00AM - 5:00PM


For Passport Appointment Concerns:

(02)8234 - 3488

Weekdays: 6am to 10pm

Weekends: 8am to 8pm


For Passport, Authentication and other Consular Inquiries:

(02)8651 - 9400


Passport Releasing Hotline:

0939-320-0569 (Smart)


Client Concerns Unit Hotlines:

Mondays to Fridays (except holidays) 8:00AM to 5:00PM


    For general inquiries:

    0977-353-3942(Globe)

    0961-567-9324(Smart)

    0961-084-4185(Smart)


    For questions on requirements for passport applications, reports of vital events and authentication of documents:

    0915-360-7410 (Globe)


Authentication Concerns Hotline:

0966-410-8465(Globe)


Visa Hotline:

0968-395-8599(Smart)


Email address:

For government officials/personnel applying for a diplomatic or official passport: This email address is being protected from spambots. You need JavaScript enabled to view it.

For apostillization/authentication of a Philippine-issued document: This email address is being protected from spambots. You need JavaScript enabled to view it.

For civil registration or filing of a Report of Birth/Marriage/Death: This email address is being protected from spambots. You need JavaScript enabled to view it.

For visa renewal for accredited representatives of Foreign Missions and International Organizations: This email address is being protected from spambots. You need JavaScript enabled to view it.

For other concerns and general inquiries: This email address is being protected from spambots. You need JavaScript enabled to view it.


You may send your feedback/comments or complaints via:

https://bit.ly/oca-contact-us-form