Applicants for consular services with affected confirmed appointments in DFA Aseana, Consular Offices, and TOPS sites in Metro Manila will be accommodated from Tuesday, 25 July 2023 to Friday, 25 August 2023.
TOPS (in Metro Manila) applicants will be accommodated at their respective Supervising Consular Offices (SCOs) from Tuesday, 25 July 2023 to Friday, 25 August 2023. TOPS applicants are instructed to follow the same time slot of their original appointment.
For the list of SCOs please refer to this link: https://dfa-oca.ph/transparency-seal/directory-of-temporary-off-site-passport-service-tops/
Likewise, the Passport Releasing Service Center in Double Dragon Meridian Park, Pasay City will only operate from 8:00 - 12:00 NN, tomorrow, Monday, 24 July 2023 and will resume operations on Tuesday, 25 July 2023.
For more information, affected passport applicants may contact the following:
DFA Aseana: This email address is being protected from spambots. You need JavaScript enabled to view it. / This email address is being protected from spambots. You need JavaScript enabled to view it.
Consular Offices: https://dfa-oca.ph/transparency-seal/directory-of-consular-offices-co/
For further information regarding passport requirements please visit: https://dfa-oca.ph/passport/passport-requirements/
FOR AUTHENTICATION APPLICANTS
1. Affected Authentication applicants whose confirmed appointments in the afternoon at DFA-Aseana will be accommodated on the following date:
| Original Appointment Schedule | New Appointment Schedule |
| 24 July 2023, 12:00nn onwards | 25 - 28 July 2023 |
2.Authentication applicants whose confirmed appointments are affected in other Consular Offices (COs) will be accommodated within 30 days from 25 July 2023.
Applicants whose confirmed appointments are affected must present their confirmed appointment packet which shows that their original schedule is on 24 July 2023.
3. Releasing of Authentication Documents at Double Dragon Plaza
Applicants may refer to their Official Receipts or Authentication Slips of the releasing date and time for reference. Applicants with a scheduled release for 12:00nn to 04:00pm on 24 July 2023, may claim their documents before 12nn. Releasing of Authentication Documents will resume on 25 July 2023 onwards.
4. For further inquiries, please feel free to reach out through the following Consular Office’s email address:
| Consular Office | |
| DFA Aseana | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO NCR West | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO NCR Northeast | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO NCR South | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Pampanga | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO La Union | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Cebu | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Iloilo | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Davao | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Cagayan de Oro | This email address is being protected from spambots. You need JavaScript enabled to view it. |
For Passport Appointment Concerns:
(02)8234 – 3488
For Passport, Authentication and other Consular Inquiries:
(02)8651 – 9400
Passport Releasing Hotline:
0939-320-0569 (Smart)
Authentication Concerns Hotline:
8651-9400 loc. 2266
