Affected applicants for passport services with confirmed appointments on 24 July 2024 at DFA Aseana and Consular Offices (COs) in the National Capital Region (NCR) will be accommodated from 25 July 2024, Thursday, to 23 August 2024, Friday.
Likewise, the Passport Releasing Service Center at DoubleDragon Meridian Park, Pasay City will also suspend its operations today, 24 July 2024, and will resume operations on 25 July 2024.
TOPS applicants with confirmed appointments on 24 July 2024 will be accommodated in their respective Supervising Consular Offices (SCOs) from 25 July 2024, Thursday, to 23 August 2024, Friday. Affected TOPS applicants are requested to adhere to the same time slot of your original appointment. For the list of SCOs please refer to this link: https://consular.dfa.gov.ph/transparency/tops-directory
For DFA COs and TOPS outside the NCR, the public is requested to refer to announcements from your local government offices for information on suspension of services.
For more information, affected passport applicants may contact the following:
DFA Aseana: This email address is being protected from spambots. You need JavaScript enabled to view it. / This email address is being protected from spambots. You need JavaScript enabled to view it.
Consular Offices: https://consular.dfa.gov.ph/transparency/co-directory
For further information regarding passport requirements please visit:
https://consular.dfa.gov.ph/services/passport/requirements
FOR AUTHENTICATION APPLICANTS
1. Affected Authentication applicants with confirmed appointments at DFA-Aseana will be accommodated on the following dates:
| Original Appointment Schedule | New Appointment Schedule |
|---|---|
| 24 July 2024 | 25 July - 02 August 2024 |
2. Affected Authentication applicants with confirmed appointments in NCR Consular Offices (COs) will be accommodated within 30 days from 25 July 2024.
Affected applicants must present their confirmed appointment packet which shows that their original schedule is on 24 July 2024.
3. Releasing of Authentication Documents at Double Dragon Plaza
| Expedited Release of Authenticated Documents | |
| Original Releasing Date | Reschedule Release Date |
| 24 July 2024 | 25 July 2024 |
| 25 July 2024 | 26 July 2024 |
| Regular Release of Authenticated Documents | |
| Original Releasing Date | Reschedule Release Date |
| 24 July 2024 | 25 July 2024 |
| 25 July 2024 | 26 July 2024 |
| 26 July 2024 | 29 July 2024 |
| 29 July 2024 | 30 July 2024 |
| 30 July 2024 | 31 July 2024 |
4. For further inquiries, please feel free to reach out through the Consular Office’s email address:
| Consular Office | |
| DFA Aseana | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO NCR West | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO NCR Northeast | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO NCR East | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO NCR South | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Pampanga | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO La Union | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Cebu | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Iloilo | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Davao | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Cagayan de Oro | This email address is being protected from spambots. You need JavaScript enabled to view it. |
(02) 8234 – 3488
For Passport, Authentication and other Consular Inquiries:
(02) 8651 – 9400
Passport Releasing Hotline:
0939-320-0569 (Smart)
Authentication Concerns Hotline:
8651-9400 loc. 2266
