Affected applicants for consular services with confirmed appointment on Wednesday, 28 August 2024, at DFA Aseana, Consular Offices (COs), and Temporary Off-site Passport Services (TOPS) in the National Capital Region (NCR) will be rescheduled as follows:
FOR PASSPORT APPLICANTS:
- Reschedule of Passport Application Appointment
- Passport Release
Affected passport applicants at DFA Aseana and Consular Offices (COs) in the National Capital Region (NCR) will be accommodated from Thursday, 29 August 2024 to Friday, 27 September 2024, at their respective original appointment site.
Meanwhile, affected TOPS applicants will be accommodated from Thursday, 29 August 2024 to Friday, 27 September 2024 , at their respective Supervising Consular Offices (SCOs). Said applicants are instructed to follow the same time slot of their appointment.
For guidance, applicants may visit the attached link to verify the corresponding SCO per TOPS Site: https://consular.dfa.gov.ph/transparency/tops-directory
Passport Releasing Service Center at Double Dragon Meridian Park, Pasay City will also suspend its operations on Friday, 28 August 2024, and will resume operations on Tuesday, 29 August 2024. Any passport releases scheduled on the said date will be rescheduled on the next working day.
For other inquiries and urgent matters, affected applicants may reach us through the provided email addresses and visit us via the link attached below:
DFA Aseana: This email address is being protected from spambots. You need JavaScript enabled to view it. / This email address is being protected from spambots. You need JavaScript enabled to view it.
Consular Offices: https://consular.dfa.gov.ph/transparency/co-directory
TOPS Sites: https://consular.dfa.gov.ph/transparency/tops-directory
For further information regarding passport requirements please visit: https://consular.dfa.gov.ph/services/passport/requirements
FOR AUTHENTICATION APPLICANTS
- Affected Authentication applicants with confirmed appointments at DFA-Aseana will be accommodated on the following date:
- Releasing of Authentication Documents at Double Dragon Plaza
- For further inquiries, please feel free to reach out through the following Consular Office’s email address:
| Original Appointment Schedule | New Appointment Schedule |
|---|---|
| 28 August 2024 | 29 August - 04 September 2024 |
Affected applicants must present their confirmed appointment packet which shows that their original schedule is on 28 August 2024.
| Expedite Release of Authenticated Documents | Original Releasing Date | Original Releasing Date New Release Date |
|---|---|
| 28 August 2024 | 29 August 2024 |
| 30 August 2024 | 02 September 2024 |
Applicants may refer to their Official Receipts or Authentication Slips for the original releasing date.
| Consular Office | Email Address |
| DFA Aseana | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO NCR West | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO NCR Northeast | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO NCR East | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO NCR South | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Pampanga | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO La Union | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Legazpi | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Cebu | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Iloilo | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Davao | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Cagayan de Oro | This email address is being protected from spambots. You need JavaScript enabled to view it. |
Applicants may also contact us through the telephone number provided below:
- For Passport Appointment Concerns: (02) 8234 – 3488
- For Passport, Authentication and other Consular Inquiries: (02) 8651 – 9400
- Passport Releasing Hotline: 0939-320-0569 (Smart)
- Authentication Concerns Hotline: 8651-9400 loc. 2266
