Affected applicants for consular services with confirmed appointment on Tuesday, 03 September 2024, in DFA Aseana and Consular Offices (COs) and Temporary Off-site Passport Services (TOPS) in the National Capital Region (NCR) and Region IV-A will be rescheduled as follows:
FOR PASSPORT APPLICANTS:
- Reschedule of Passport Application Appointment
- Passport Release
Affected passport applicants at DFA Aseana and Consular Offices (COs) in the National Capital Region (NCR) and Region IV-A will be accommodated from Wednesday, 04 September 2024 to Thursday, 03 October 2024, at their respective original appointment site.
Meanwhile, affected TOPS applicants will be accommodated from Wednesday, 04 September 2024 to Thursday, 02 October 2024, at their respective Supervising Consular Offices (SCOs). Said applicants are instructed to follow the same time slot of their appointment.
For guidance, applicants may visit the attached link to verify the corresponding SCO per TOPS Site: https://consular.dfa.gov.ph/transparency/tops-directory
Passport Releasing Service Center at DoubleDragon Meridian Park, Pasay City will also suspend its operations on Tuesday, 03 September 2024, and will resume operations on Wednesday, 04 September 2024. Any passport releases scheduled on the said date will be rescheduled on the next working day.
Our clients’ safety and convenience is of utmost importance to us; thus, we indulge the public’s patience and understanding regarding the suspension of operations. Rest assured that the necessary services will be provided upon resumption of operations. Affected applicants are advised to observe the one-month grace period in processing their passport applications, to avoid crowding and long queues once operations resume.
For other inquiries and urgent matters, affected applicants may email us through the link provided below:
DFA Aseana: This email address is being protected from spambots. You need JavaScript enabled to view it. / This email address is being protected from spambots. You need JavaScript enabled to view it.
Consular Offices: https://consular.dfa.gov.ph/transparency/co-directory
TOPS Sites: https://consular.dfa.gov.ph/transparency/tops-directory
For further information regarding passport requirements please visit: https://consular.dfa.gov.ph/services/passport/requirements
FOR AUTHENTICATION APPLICANTS
- Affected Authentication applicants with confirmed appointments at DFA-Aseana will be accommodated on the following dates:
- For further inquiries, please feel free to reach out through the following Consular Office’s email address:
| Original Appointment Schedule | New Appointment Schedule |
|---|---|
| 02 September 2024 | 04 - 11 September 2024 |
| 03 September 2024 | 04 - 11 September 2024 |
Affected applicants must present their confirmed appointment packets which show that their original schedule was for 02 and 03 September 2024.
| Original Releasing Date | New Release Schedule |
|---|---|
| 02 September 2024 | 04 September 2024 |
| 03 September 2024 | 05 September 2024 |
| Original Releasing Date | New Release Schedule |
|---|---|
| 05 September 2024 | 06 September 2024 |
| 06 September 2024 | 09 September 2024 |
| 09 September 2024 | 10 September 2024 |
Applicants may refer to their Official Receipts or Authentication Slips for the original releasing date
| Consular Office | Email Address |
| DFA Aseana | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO NCR West | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO NCR Northeast | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO NCR East | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO NCR South | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Pampanga | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO La Union | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Legazpi | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Cebu | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Iloilo | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Davao | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Cagayan de Oro | This email address is being protected from spambots. You need JavaScript enabled to view it. |
Applicants may also contact us through the telephone number provided below:
- For Passport Appointment Concerns: (02) 8234 – 3488
- For Passport, Authentication and other Consular Inquiries: (02) 8651 – 9400
- Passport Releasing Hotline: 0939-320-0569 (Smart)
- Authentication Concerns Hotline: 8651-9400 loc. 2266
