PARAÑAQUE CITY, 17 September 2024 – The Department of Foreign Affairs (DFA) informs the public that as a safety measure, passport and authentication services in DFA Aseana and Consular Offices (COs) were temporarily interrupted in the morning of Tuesday, 17 September 2024, to perform a thorough sweep and security check of the premises due to a security threat received by the Department.

Affected applicants for consular services with confirmed appointment on Tuesday, 17 September 2024, who were unable to proceed with their application, in DFA Aseana and Consular Offices (COs) will be rescheduled as follows:

FOR PASSPORT APPLICANTS:

Affected passport applicants at DFA Aseana and Consular Offices (COs) with confirmed appointments in the morning of Tuesday, 17 September 2024, will be accommodated from Wednesday, 18 September 2024 to Thursday, 17 October 2024, at their respective original appointment site.

Our clients’ safety and convenience is of utmost importance to us; thus, we indulge the public’s patience and understanding regarding the suspension of operations. Rest assured that the necessary services will be provided upon resumption of operations. Affected applicants are advised to observe the one-month grace period in processing their passport applications, to avoid crowding and long queues once operations resume.

For other inquiries and urgent matters, affected applicants may email us through the link provided below:

DFA Aseana: This email address is being protected from spambots. You need JavaScript enabled to view it. / This email address is being protected from spambots. You need JavaScript enabled to view it.
Consular Offices: https://consular.dfa.gov.ph/transparency/co-directory
TOPS Sites: https://consular.dfa.gov.ph/transparency/tops-directory

For further information regarding passport requirements please visit: https://consular.dfa.gov.ph/services/passport/requirements


FOR AUTHENTICATION APPLICANTS

1. Releasing of Authentication Documents at Double Dragon Plaza

Applicants may refer to their Official Receipts or Authentication Slips for the original releasing date.

For further inquiries, please feel free to reach out through the following Consular Office’s email address:

Consular Office	Email Address
DFA Aseana	This email address is being protected from spambots. You need JavaScript enabled to view it.
CO NCR West	This email address is being protected from spambots. You need JavaScript enabled to view it.
CO NCR Northeast	This email address is being protected from spambots. You need JavaScript enabled to view it.
CO NCR East	This email address is being protected from spambots. You need JavaScript enabled to view it.
CO NCR South	This email address is being protected from spambots. You need JavaScript enabled to view it.
CO Pampanga	This email address is being protected from spambots. You need JavaScript enabled to view it.
CO La Union	This email address is being protected from spambots. You need JavaScript enabled to view it.
CO Legazpi	This email address is being protected from spambots. You need JavaScript enabled to view it.
CO Cebu	This email address is being protected from spambots. You need JavaScript enabled to view it.
CO Iloilo	This email address is being protected from spambots. You need JavaScript enabled to view it.
CO Davao	This email address is being protected from spambots. You need JavaScript enabled to view it.
CO Cagayan de Oro	This email address is being protected from spambots. You need JavaScript enabled to view it.

Applicants may also contact us through the telephone number provided below:

• For Passport Appointment Concerns:
(02) 8234 – 3488
• For Passport, Authentication and other Consular Inquiries:
(02) 8651 – 9400
• Passport Releasing Hotline:
0939-320-0569 (Smart)
• Authentication Concerns Hotline:
8651-9400 loc. 2266