Affected applicants for consular services with confirmed appointments on Thursday, 31 October 2024, at DFA Aseana, all Consular Offices (COs), and all Temporary Off-Site Passport Services (TOPS) nationwide will be rescheduled as follows:
FOR PASSPORT APPLICANTS:
1. Reschedule of Passport Appointment of affected applicants on 31 October 2024:Affected passport applicants at DFA Aseana and all COs will be accommodated beginning Monday, 04 November 2024, to Monday, 02 December 2024, at their respective original appointment site.
Meanwhile, affected TOPS applicants will be accommodated from Monday, 04 November 2024, to Monday, 02 December 2024, at their respective Supervising Consular Offices (SCOs). Said applicants are instructed to follow the same time slot of their appointment. For guidance, applicants may visit the attached link to verify the corresponding SCO per TOPS Site:
https://consular.dfa.gov.ph/transparency/tops-directory
2. Passport Release
Passport Releasing Service Center at DoubleDragon Meridian Park, Pasay City will also suspend its operations at 12 noon, on Thursday, 31 October 2024, and will resume operations on Monday, 04 November, 2024. Any passport releases scheduled on the said date will be rescheduled on the next working day.
For other inquiries and urgent matters, affected applicants may reach us through the provided email addresses and via the links shown below:
DFA Aseana: This email address is being protected from spambots. You need JavaScript enabled to view it. / This email address is being protected from spambots. You need JavaScript enabled to view it.
Consular Offices: https://consular.dfa.gov.ph/transparency/co-directory
TOPS Sites: https://consular.dfa.gov.ph/transparency/tops-directory
For further information regarding passport requirements please visit:
https://consular.dfa.gov.ph/services/passport/requirements
FOR AUTHENTICATION APPLICANTS:
1. Affected Authentication applicants with confirmed appointments at DFA-Aseana and other Consular Offices will be accommodated on the following dates:| Original Appointment Schedule | New Appointment Schedule |
| 31 October 2024 | 31 October 2024 7:00 am-12:00 nn |
Affected applicants must present their confirmed appointment packet which shows that their original schedule is on 31 October 2024.
2. Releasing of Authenticated Documents at Double Dragon Plaza| Expedite and Regular Release of Authenticated Documents | |
| Original Release Date | New Release Date |
| 28 October 2024 | 31 October 2024 8:00am - 11:45am |
Applicants may refer to their Official Receipts or Authentication Slips for the original releasing date.
3. For further inquiries, please feel free to contact us at the email addresses of the following Consular Offices:| Consular Office | |
| DFA Aseana | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO NCR West | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO NCR Northeast | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO NCR East | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO NCR South | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Pampanga | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO La Union | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Cebu | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Iloilo | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Davao | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Cagayan de Oro | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Legazpi | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO Lucena | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| CO San Nicolas | This email address is being protected from spambots. You need JavaScript enabled to view it. |
Applicants may also contact us through the telephone numbers provided below:
- For Passport Appointment Concerns: (02) 8234 – 3488
- For Passport, Authentication and other Consular Inquiries: (02) 8651 – 9400
- Passport Releasing Hotline: 0939-320-0569 (Smart)
- Authentication Concerns Hotline: 8651-9400 loc. 2266
